Verify Your Pulsz Account
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On desktop, open My Account and choose Verify your account to start the Pulsz verification process. On mobile, open More, then My Account and Verify your account.
Verification can involve identity, age, location or payment-method checks depending on the account. A government-issued photo ID, proof of address, a selfie with ID or payment evidence may be requested when relevant.
Proof of address may need to have been issued within the last 3 months and show your full name, address and issue date. Confirmed examples include a utility bill, bank statement or lease.
Account activity can be restricted while verification is pending. When documents are requested, upload them through the account using Upload Your Document rather than sending verification files by email.
How to Verify Your Pulsz Account
The verification route differs slightly between desktop and mobile, but both lead to the same account-verification area.
| Access Method | Verification Route |
|---|---|
| Desktop | My Account → Verify your account |
| Mobile | More → My Account → Verify your account |
The checks presented after opening that route can depend on the account. Verification can cover age, identity, location or other information relevant to the current request.
Identity Documents Pulsz May Request
Pulsz can request a government-issued photo ID as part of identity verification. The exact document requested can depend on the verification being performed.
| Identity Evidence | Verification Context |
|---|---|
| Driver’s License | Example of a government-issued photo ID. |
| State or National ID | Example of a government-issued photo ID. |
| Passport | Example of a government-issued photo ID. |
| Selfie With ID | May be requested as an additional identity check. |
A selfie with ID should be treated as request-dependent rather than a document every user must automatically provide. Upload only the identity evidence requested for the current verification.
Proof of Address Requirements
Proof of address can also be requested. When it is required, the document may need to have been issued within the last 3 months and should clearly show the relevant identifying details.
- Check that the document was issued within the last 3 months.
- Make sure it shows your full name.
- Make sure it shows your address.
- Make sure the issue date is visible.
- Use an accepted document requested for the current check.
Confirmed examples of address evidence include a utility bill, bank statement and lease. These are examples rather than a requirement to submit every listed document.
Payment Verification and Ownership Checks
Pulsz can request payment-method evidence when ownership or payment details need to be verified. The type of evidence can depend on whether the method is a card, digital wallet or bank account.
| Payment Method Type | Evidence That May Be Requested |
|---|---|
| Card | Card or account-ownership evidence relevant to the payment check. |
| Apple Pay or Google Pay | A Device Account Number or linked-card details, such as the last four digits, where relevant. |
| Bank Account | A bank statement or other account evidence where requested. |
These are method-specific examples, not one universal payment-verification checklist. Provide only the evidence requested for the method being checked.
Why Additional Verification May Be Required
Verification can cover different account conditions, including age, identity, location and payment details. Additional checks may be requested when the current verification requires more information.
- A standard verification request can ask for the evidence currently needed for the account.
- An additional check can require more information or another document where applicable.
- Account activity can be restricted while verification remains pending.
A temporary restriction during verification should not automatically be interpreted as a permanent account ban or closure. The current account status and latest verification request determine what still needs to be completed.
Upload Verification Documents Through Your Account
The verification team may contact you by email about the status of a check or to request additional information. That communication does not change the confirmed document-upload route.
- Read the latest verification request.
- Identify which documents or evidence are requested.
- Open Upload Your Document through your account.
- Upload only the requested files.
- Do not substitute email attachments for the account upload route when that route is required.
This keeps verification files within the official account process while allowing email to be used for status or request communication.
When Verification Is Still Pending
If verification is still pending, review the latest request before submitting anything else. Check whether identity, address, payment or another requested item remains outstanding.
If account activity is restricted, that can be a temporary consequence of pending verification. It does not by itself establish that the account has been permanently blocked.
If more documents are requested, provide only the evidence listed in the current request and upload it through Upload Your Document.
If payment evidence is requested, match the evidence to the method being checked. Apple Pay, Google Pay, card and bank-account checks can require different supporting details.
No universal fixed verification time is confirmed for every account. If the document or status issue remains unresolved, support for verification issues is available through the official Customer Support routes.
FAQ – Pulsz Verification Questions and Answers
Where Do I Verify My Pulsz Account?
On desktop, open My Account and choose Verify your account. On mobile, open More, then My Account and Verify your account.
Can Pulsz Request a Government-Issued Photo ID?
Yes. A government-issued photo ID can be requested, with confirmed examples including a driver’s license, State or National ID and passport.
Can Verification Require a Selfie?
Yes. A selfie with ID can be requested as part of verification, but it should not be treated as mandatory for every user.
Can Pulsz Request Proof of Address?
Yes. Proof of address may be requested and may need to have been issued within the last 3 months while showing your full name, address and issue date.
What Documents Can Prove My Address?
Confirmed examples include a utility bill, bank statement and lease. Provide only the document requested for the current verification.
Should Verification Documents Be Emailed?
Verification files should be uploaded through the account using Upload Your Document when that route is required. Email may be used to communicate status or additional-document requests.
Can Verification Restrict Account Activity?
Yes. Account activity can be restricted while verification is pending, but that does not automatically mean the account is permanently blocked.
Can Pulsz Verify My Payment Method?
Yes. Payment-method evidence can be requested, and the evidence can differ depending on whether the method is a card, bank account or digital wallet.
Can Apple Pay or Google Pay Require Extra Details?
Yes. A Device Account Number or linked-card details can be relevant to Apple Pay or Google Pay verification when requested.
Is Pulsz Verification Always Completed in a Fixed Time?
No universal fixed verification time is confirmed for every account. The current verification request and any outstanding evidence determine what still needs to be completed.